For any questions concerning your order or for more technical information on our products and guarantees, call our Customer Service Hotline. Monday to Friday9:00 am to 1:00 pm and 2:00 pm to 6:00 pm.
The accepted payment methods on our website are with credit card, PayPal and bank transfer. Credit card payments are made through PayPal; sensitive data entered during payment are managed exclusively by PayPal, in accordance with the current legislation regarding the protection of privacy.
In case you change your mind, we guarantee you the right of withdrawal (Legislative Decree no. 21 of 21.02.2014, Art.52) within 14 days from purchasing. It is simple and easy: just call us, send an e-mail, or fill the form.
24 Month Warranty
All items for sale at Light Shopping are covered by the manufacturer’s warranty for 24 months. In case of accidental breakage during transportation, or manufacturing defects, replacement of the damaged part is free of charge.
WHAT CUSTOMERS ARE SAYING
Degree of protection of the device
The IP identifies the degree of protection of electrical equipment against the inflitration of external agents, solid or liquid in nature.
PROTECTION FROM SOLIDS
1 Protected against infiltration of solid objects larger than 50mm
2 Protected against infiltration of solid objects larger than 12mm
3 Protected against infiltration of solid objects larger than 2.5mm
4 Protected against infiltration of solid objects larger than 1mm
5 Protected against infiltration of dust
6 Totally protected against dust infiltration
PROTECTION FROM LIQUIDS
0 Not protected
1 Protected from vertically falling drops of water
2 Protected against falling water when tilted up to 15°