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Information on Light Shopping

Our customer policy is satisfied or your money back.
Should you not be satisfied with your order, you can exercise the right of withdrawal, in the manner defined in the Rights and Guarantees page.

Our strong point is the customer service: we offer a complete support service to customers before, during and even after the purchase. We answer all requests in a short time, with a high rate of customer satisfaction.

On Light Shopping it is possible to purchase by credit card, PayPal account or bank transfer. Online transactions are carried out on a secure payment system.

We deliver in most of European locations. The items in stockare shipped between 2/5 working days, depending on which manufacturer you choose.

The decree law no. 63/2013 in the June 4, 2013 has introduced a Subtraction from 50% for the purchase of new furniture and large household appliances the class not lower than A + (A for ovens) aimed furnishing of buildings subject to restructuring . Among the "furniture" subject to the facility are also included lighting fixtures that are a necessary refurbishing of the property being renovated.

For these purchases are tax-deductible and documented expenses incurred by the June 6, 2013 (date of entry into force of the decree) to 31 December 2013. The deduction should be calculated on a total amount not exceeding € 10,000 and divided into 10 equal yearly amount.

To be entitled to deduction for the purchase of furniture and large household appliances is essential that the construction start date is earlier than that in which they are incurred.

The start date of work can be established by administrative authorizations, if any, from prior notification to ASL, when the same is required, by a declaration in lieu of affidavit for jobs for which they are not required notices or certificates of permission.

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CUSTOMER SUPPORT CENTER

Phone +39 0438 455835

For any questions concerning your order or for more technical information on our products and guarantees, call our Customer Service Hotline.

Monday - Friday
9:00 am 1:00 pm - 2:00 pm 6:00 pm


100% SECURE SHOPPING

All the Light Shopping site is using the secure technology SSL (https:). The credit card details are entered directly in the online payment company platforms (Paypal, Stripe, Braintree)


MONEY BACK GUARANTEE

For purchases made on Light Shopping it is possible to exercise the right of withdrawal within 14 days of receipt of the goods (Legislative Decree No. 21 of 21 February 2014).


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