on sale on Light Shopping are covered by the manufacturer's warranty for a period of 24 months
, limited to manufacturing defects imputable to the manufacturer (under the Legislative Decree no. 24 of 2 February 2002).
For the warranty will be considered the delivery note or invoice, sent electronically a few days after the delivery of the order.
Goods travel under our responsibility: the products purchased on Light Shopping are entrusted to the carrier packed to best to avoid breakage. In the event of glass breakage or other components of the lamps during transport, Light Shopping guarantees
the replacement of the part with a intact quickly and at free of charge
For replacement under warranty of glasses or damaged items, proceed by filling out the form
: you will receive quickly your spare part. Opening a Paypal dispute the times to manage the replacement may stretch: communicating a disservice to third parties, in fact, we will be forced to also handle the dispute, blocking the normal procedure.
In these cases, you can contact our Customer Service Department indicating the order number reference. If you need help call our customer service at +44 20 3529 4200